Elements and Performance Criteria
- Identify overall event objectives and scope.
- Prepare the catering concept for an event or function.
- Contribute ideas to the event concept, theme and format, according to scope of responsibility.
- Identify and define key catering elements in consultation with stakeholders to reflect event or function objectives and meet customer needs.
- Incorporate creative elements into the catering concept and theme.
- Verify the operational and service practicality of the catering concept, theme and format through consultation and analysis.
- Prepare and implement an operational plan for the catering of an event or function.
- Prepare an operational plan for the provision of catering and ancillary services, identifying steps, activities and sequence.
- Incorporate appropriate risk management issues into the plan.
- Review, verify and finalise details with the client.
- Provide accurate and complete information on the catering concept and operational plans to all relevant stakeholders to ensure timely and effective planning and implementation.
- Obtain approval from relevant stakeholders prior to implementation.
- Implement and monitor the catering plan for the event, making adjustments as required.
- Obtain feedback after the event and review plans to evaluate client satisfaction and degree to which it met objectives and client requirements.